Asset Management Solutions Specialist

3 days ago


Horsham, West Sussex, United Kingdom Schroders Recruitment Full time
About Schroders Recruitment

We are a leading global asset manager seeking an experienced Investment Support Manager to join our team. The successful candidate will be responsible for managing third-party supplier relationships, specifically with BlackRock software.

Job Description
  • Manage the daily service provision and support supervision of Aladdin with the external supplier BRS.
  • Handle second-line Aladdin-related enquiries globally, with a primary focus in the EMEA region.
  • Troubleshoot user enquiries and direct them accordingly.
  • Address Aladdin issues/incidents and liaise with stakeholders for resolution.
  • Serve as the primary escalation point to BRS for critical business issues.
  • Mentor, coach, and enhance team members' skills.
Experience & Qualifications Required
  1. Proven experience managing relationships with third-party suppliers, particularly within asset management software environments.
  2. Front office experience within an asset management firm is essential.
  3. Robust understanding of fund management business and Order/Trade workflow.
  4. Technical proficiency and broad understanding of a range of investment products.
  5. Proven capability to define and document business problems in a complex investment environment.
  6. Strong communication skills and the capacity to operate under pressure.
  7. Experience in a service management role or knowledge of BlackRock Aladdin Solution and other Asset Management Systems.
  8. Understanding of the ITIL framework.
Estimated Salary: £60,000 - £80,000 per annum

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