Satisfaction Specialist

3 days ago


Knutsford, Cheshire East, United Kingdom PortSwigger Ltd Full time

We're looking for a skilled Experience Specialist to join our team at PortSwigger Ltd. As a key member of our Customer Experience team, you'll play a vital role in driving customer satisfaction and loyalty.

Your goal will be to make every interaction our customers have as seamless and effective as possible. To achieve this, you'll work closely with our team to identify opportunities for improvement and implement solutions that exceed expectations.

With your strong data analysis skills and previous experience in project management, you'll be able to analyze customer data, make informed decisions, and drive projects forward. Your experience with Salesforce or similar CRM platforms is also highly desirable.

Key benefits include excellent salaries, 8% employer pension contribution, and private medical insurance. Salary: £70,000 - £90,000 per annum.



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