Housekeeping Department Head
6 days ago
Job Summary
We are seeking a highly motivated and organized Housekeeping Supervisor to join our team at the Celtic Manor Resort. As a key member of our Housekeeping department, you will be responsible for overseeing the daily operations of the team and ensuring that our high standards of cleanliness and customer service are maintained.
Key Responsibilities
- Assist in the supervision of a substantial and important team within the hotel
- Communicate effectively with a wide audience, including hotel staff and guests
- Work cohesively with other hotel departments to ensure a smooth operation and outstanding standards are delivered
- Supervise the department effectively on a daily basis, using hotel computer systems
- Provide exceptional customer service and ensure that guest rooms and public areas are maintained to the highest standards
Requirements
- Proven experience and excellence as a Housekeeping Leader, preferably within an environment that delivers five-star quality and experiences
- Strong sense of leadership and an engaging and motivating style that drives a team
- Excellent attention to detail and impeccable organizational skills
- Excellent verbal and written communication skills and strong interpersonal skills
- Ability to work with hotel computer systems
What We Offer
- A range of incredible perks, including free parking while on duty and lifestyle and retail discounts for you and your family
- Career development opportunities, including in-house training and personalized pathways
About Us
The Celtic Manor Resort is a prestigious portfolio of unique hotels and event venues, developed from the success of the Celtic Manor Resort. We offer three championship golf courses, luxury spas, exceptional conference facilities, and team-building and family activities. Our team is passionate about delivering exceptional customer service and ensuring that our guests have an unforgettable experience.
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