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Housekeeping Operations Manager

2 months ago

Newport, Newport, United Kingdom Celtic Manor Resort Full time

Job Summary

We are seeking a highly motivated and organized Housekeeping Supervisor to join our team at the Celtic Manor Resort. As a key member of our Housekeeping Department, you will be responsible for overseeing the daily operations of the team and ensuring that our high standards of cleanliness and customer service are maintained.

Key Responsibilities

  • Assist in the supervision of a large and important team within the hotel
  • Communicate effectively with a wide audience, including colleagues and guests
  • Work collaboratively with other hotel departments to ensure a smooth operation and outstanding standards
  • Monitor and maintain high standards of cleanliness and customer service
  • Develop and implement effective procedures to improve efficiency and productivity

Requirements

  • Proven experience as a Housekeeping Leader, preferably in a five-star environment
  • Strong leadership and communication skills
  • Excellent attention to detail and organizational skills
  • Ability to work effectively in a fast-paced environment
  • Strong interpersonal skills and ability to work with hotel computer systems

What We Offer

  • A range of incredible perks, including free parking and lifestyle discounts
  • Opportunities for career development and growth
  • A supportive and collaborative work environment

About Us

The Celtic Manor Resort is a prestigious portfolio of unique hotels and event venues, developed from the success of the Celtic Manor Resort. We offer a range of luxury amenities and services, including championship golf courses, luxury spas, and exceptional conference facilities.