Branch Manager Assistant
4 weeks ago
Assistant Branch Manager Job Description
We are seeking an experienced and skilled Assistant Branch Manager to support our Branch Manager at Basingstoke. As an Assistant Branch Manager, you will play a crucial role in ensuring the highest levels of customer service are provided to our existing customers, while also attracting new customers and managing the branch and team in the Branch Manager's absence.
Key Responsibilities:
- Support the Branch Manager with the day-to-day management of the branch and team
- Display excellent customer service skills when dealing with customers in-person and over the phone
- Support the Branch Manager to attract and maintain new customers
- Undertake daily branch administrative duties, including banking
- Update and maintain POS displays, the branch's appearance, and availability of merchandise
- Undertake stock checks and employ control measures
- Receive, check, and store incoming goods
- Ensure safe operation and use of the warehouse
- Build relationships with suppliers and reps
Requirements:
- Possess excellent communication skills
- Be focused on upholding excellent levels of customer service
- Be keen to develop your leadership and management skills
- Have good attention to detail and maintain high levels of accuracy in your work
- Work well under pressure and have a flexible approach to duties and responsibilities
- Have an ambitious outlook with a willingness to learn
- Understand the importance of Health & Safety and working within appropriate guidelines
What We Offer:
- A salary of up to £33,000
- 40-hour working week, Monday to Friday
- 33 days annual leave, increasing with the length of service
- Training and development opportunities specific to you
- Private medical insurance for the whole family
- Discounted shopping platform
- Discounted gym membership
- Contributory pension scheme
- Company discount on our products
- 24/7 Employee Assistance Programme
- Life Assurance
- Car leasing and cycle-to-work schemes
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