Branch Manager

2 weeks ago


Basingstoke, Hampshire, United Kingdom The Goddard School of West Long Branch, NJ Full time
Branch Manager Opportunity

As a Branch Manager at Hays Travel, you will be responsible for leading a retail branch, inspiring your team, and delivering exceptional service to customers. You will have the freedom to craft the perfect holidays for our customers, while building a vast knowledge of the holiday experience.

Key Responsibilities:

  • Lead the overall profitability of your branch by maximising all sales to the fullest potential
  • Enable the effective day-to-day operation of your branch and foreign exchange bureau
  • Manage, coach and develop your branch colleagues
  • Inspire your customers' through providing exceptional customer service at all times
  • Increase the exposure of your branch through developing new business leads and maximise social media to promote offers, generating customer engagement and sales

Requirements:

  • Great leadership skills and experience of working leading other colleagues
  • Ability to coach, develop and motivate a team
  • Ability to work towards individual and team sales targets
  • Excellent communication and customer service experience
  • Good accuracy and numerical skills with the ability to understand and interpret financial statistics

We are looking for a Branch Manager who is passionate about delivering exceptional customer service and leading a team to success. If you have a strong leadership background and a passion for the travel industry, we would love to hear from you.


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