Customs and Air Freight Manager

2 days ago


Feltham, United Kingdom Freight Personnel Full time
Customs and Air Freight Manager

At Freight Personnel, we are seeking a highly skilled Customs and Air Freight Manager to join our team. This role will be responsible for overseeing our customs and airfreight processes, managing air-freight space, and ensuring a continued high level of service while driving down costs.

Key Responsibilities:
  • Establish and manage our ETSF, AEO, and MOU
  • Manage end-to-end import and export processes and customs entries
  • Manage our customs integration provider
  • Lead a team of customs clerks to ensure smooth running of customs processes
  • Ensure compliance with all relevant import and export regulations
  • Act as the main contact point for customs-related matters
  • Design processes and build SOPs, circulate to the business, and ensure they are being followed
  • Obtain required airfreight space, liaising with providers, and monitoring volumes to ensure no delays or waste of space
  • Liaise with airfreight providers to drive down costs and improve service
  • Manage carriers and handling agents to minimize issues and combat exceptions
  • Report to the business on various topics, such as AKE fill rate and airfreight costs
  • Work with analysts to create relevant and impactful reporting
  • Establish Starlinks Global's wholesale and screening program, offering to market our services as a third-party wholesaler and manage these relationships
Requirements:
  • Expert knowledge of imports, exports, and transshipments
  • Familiarity with multiple customs systems
  • Strong commercial focus and ability to negotiate
  • Experience creating and discharging transit docs (T1 etc.)
  • Strong knowledge of customs processes and systems
  • Proven track record of building and leading a team
  • Experience with bonded goods and bonded clearance


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