Customs and Air Freight Manager

20 hours ago


Feltham, Greater London, United Kingdom Freight Personnel Careers Full time
Customs and Air Freight Manager

At Freight Personnel Careers, we are seeking a highly skilled Customs and Air Freight Manager to join our team at Heathrow. This role will involve overseeing our customs and airfreight processes, managing air-freight space, and ensuring a continued high level of service while driving down costs.

Key Responsibilities:
  • Set up and manage our ETSF, AEO, and MOU
  • Manage end-to-end import and export processes and customs entries
  • Manage our customs integration provider
  • Manage a team of customs clerks to ensure smooth running of customs processes
  • Ensure compliance with all relevant import and export regulations
  • Act as the main contact point for customs-related matters for the business
  • Design processes and build SOPs, circulate to the business, and ensure they are being followed
  • Obtain required air-freight space, liaising with providers, and monitoring volumes to ensure no delays or waste of space
  • Liaise with airfreight providers to drive down costs and improve service
  • Manage carriers and handling agents to minimize issues and combat exceptions
  • Report to the business on various topics, such as AKE fill rate and airfreight costs
  • Work with analysts within the team to create relevant and impactful reporting
  • Establish Starlinks Global's wholesale and screening program, offering to market our services as a third-party provider


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