Bilingual Technical Customer Service Representative
4 weeks ago
The Role
This role is ideal for individuals who are passionate about delivering exceptional customer experiences and working with software. At Veeva Systems, we value our employees and strive to create a corporate culture grounded in our values—Do the Right Thing, Employee Success, Customer Success, and Speed.
What You'll Do
- Advise end users on best practices when using Veeva's applications.
- Identify and resolve client issues associated with Veeva's applications.
- Build strong and professional relationships with all users of Veeva's applications.
- Provide recommendations/feedback on client service improvements and product development.
- Maintain the highest standards of customer service, quality, and professionalism with customers and coworkers.
- Maintain accurate records of all email/telephone/chat correspondence related to the role.
Requirements
- 1+ years relevant experience in a customer service role.
- Effective communication, organizational, and time management skills.
- Professional telephone manner.
- Demonstrated competence in standard computer packages (Word, Excel, PowerPoint).
- Excellent verbal and written communication skills (French, English).
- Ability to quickly understand client requirements and needs and articulate potential solutions.
Perks & Benefits
- Allocations for continuous learning & development.
- Private Health Insurance.
-
Technical Customer Service Representative
4 weeks ago
Oxford, Oxfordshire, United Kingdom Tripadvisor Full timeAbout the RoleWe are seeking a skilled Technical Customer Service Advisor to join our team at Bókun, a leading business management software for the travel industry. As a Technical Customer Service Advisor, you will play a vital role in providing exceptional support to our customers, ensuring their technical issues are resolved efficiently and...
-
Customer Service Representative
4 days ago
Oxford, Oxfordshire, United Kingdom Welcome Break Full timeJob Title: Customer Service RepresentativeWe are currently seeking a customer service representative to join our team at Welcome Break, a leading UK motorway service operator. As a customer service representative, you will be the face of our brand and play a crucial role in providing excellent service to our customers.Job Description:In this role, you will...
-
Customer Service Representative
4 weeks ago
Oxford, Oxfordshire, United Kingdom Chartwells - Universities Full timeWe're seeking a Customer Service Representative to deliver exceptional customer service within a university campus for our Universities sector on a full-time basis. As a key member of our team, you'll contribute to a passionate and friendly environment, working in a fast-paced environment.You'll be the face of our business, serving customers, ensuring they...
-
Customer Service Representative
4 weeks ago
Oxford, Oxfordshire, United Kingdom Bloomsbury Publishing Plc Full timeKey Responsibilities:Process all orders in SAMS/SalesForce.com, including setting up opportunities and accounts on both systems.Act as a liaison between customers and internal departments, resolving emerging issues and ensuring high levels of customer satisfaction.Provide technical support and respond to customer inquiries in a timely and efficient...
-
Customer Service Representative
3 weeks ago
Oxford, Oxfordshire, United Kingdom B&Q Full timeAbout the RoleJob SummaryWe are seeking a Customer Service Representative to join our team at B&Q Oxford. As a Customer Service Representative, you will be responsible for delivering exceptional customer service at the tills, providing a warm and welcoming experience for our customers.Key ResponsibilitiesCustomer ServiceWorking with the TeamRequirementsKey...
-
Customer Service Representative
3 weeks ago
Oxford, Oxfordshire, United Kingdom Welcome Break Full timeCustomer Service RepresentativeWelcome Break, a leading hospitality and service provider, is seeking a Customer Service Representative to join our diverse team across various sites and brands, providing exceptional customer experience with a positive attitude and can-do approach.Key Responsibilities:Deliver exceptional customer service with a positive...
-
Customer Service Representative Position
4 weeks ago
Oxford, Oxfordshire, United Kingdom Brook Street NMR Full timeCustomer Service Representative Role:At our company, we are seeking a dedicated Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for handling customer inquiries and resolving issues in a professional and timely manner. This is a fantastic opportunity to develop your customer service skills and...
-
Customer Service Representative
4 weeks ago
Oxford, Oxfordshire, United Kingdom Entain Full timeCustomer Service Representative Job DescriptionAt Entain, we're looking for a skilled Customer Service Representative to join our team. As a key member of our retail team, you'll be responsible for delivering exceptional customer service and ensuring a positive experience for our customers.Key Responsibilities:Provide outstanding customer service and support...
-
Customer Service Representative
1 month ago
Oxford, Oxfordshire, United Kingdom beBee Professionals Full time £25,000 - £35,000We are seeking a Customer Service Representative to provide exceptional service and support to our customers. The ideal candidate will be a team player who can engage with customers, participate in operational workflow, and collaborate with colleagues to meet and exceed goals.Key Responsibilities:Deliver outstanding customer service and support.Contribute to...
-
Customer Service Representative
4 days ago
Oxford, Oxfordshire, United Kingdom Chandcogroup Full timeJob DescriptionWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Chandcogroup. As a key member of our store team, you will be responsible for providing exceptional customer service and maintaining the highest standards of store presentation.Key Responsibilities:Customer Service: Deliver outstanding...
-
Customer Service Representative Opportunity
3 days ago
Oxford, Oxfordshire, United Kingdom Charles Tyrwhitt Full timeCharles Tyrwhitt is seeking a Customer Service Representative to join our retail team. This is an exciting opportunity to develop your skills and progress in your career as a Sales Assistant.Responsibilities include offering exceptional customer service, maximizing sales targets, and supporting colleagues to achieve store efficiency.As a Customer Service...
-
Customer Service Representative
5 days ago
Oxford, Oxfordshire, United Kingdom Gourmet Burger Kitchen Full timeGourmet Burger Kitchen is seeking a Customer Service Representative to join our Front of House team.The ideal candidate will have a passion for delivering outstanding customer service and a love for working in a fast-paced environment. As a Customer Service Representative, you will be responsible for providing warm welcomes to every guest, taking orders,...
-
Customer Service Representative
5 days ago
Oxford, Oxfordshire, United Kingdom Tesco Full timeAbout the RoleAs a Customer Service Representative at Tesco, you will be the face of our brand, providing exceptional customer service and ensuring that our customers leave the store feeling satisfied and valued.SalaryThe estimated salary for this role is around £13,500-£16,500 per annum, depending on location and experience. This includes an additional...
-
Customer Service Representative
4 weeks ago
Oxford, Oxfordshire, United Kingdom Flight Club Full timeAbout Our TeamWe are seeking a highly motivated and enthusiastic Customer Service Representative to join our team at Flight Club in Oxford. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring that our guests have an unforgettable experience.The RoleWe are looking for someone who is passionate about...
-
Customer Service Representative
3 days ago
Oxford, Oxfordshire, United Kingdom ENGINEERINGUK Full timeAt EngineeringUK, we're looking for a skilled Customer Service Representative to join our team. As a Customer Delivery Driver, you'll play a crucial role in delivering customer shopping trips while maintaining a clean van and taking care of products.Key Responsibilities:Deliver customer shopping trips safely and efficientlyMaintain a clean and...
-
Customer Service Representative
1 month ago
Oxford, Oxfordshire, United Kingdom beBee Professionals Full time £25,000 - £35,000We are seeking a skilled Customer Service Representative to provide exceptional support to our customers. Key responsibilities include:Handling customer inquiries and resolving issues efficiently.Providing accurate product information and resolving queries.Working closely with other departments to ensure customer satisfaction.Assisting with administrative...
-
Customer Service Representative
3 weeks ago
Oxford, Oxfordshire, United Kingdom Chartwells - Universities Full timeWe are seeking a Customer Service Assistant who will be the face of our business, delivering exceptional customer service within a university campus for our Universities sector on a full-time basis. As part of our passionate and friendly team, you will work in a fast-paced environment and contribute to a culture that values pride in our food, our people, and...
-
Customer Service Representative
4 weeks ago
Oxford, Oxfordshire, United Kingdom Decathlon Full timeUnlock Your Potential in Customer ServiceAre you passionate about sports and delivering exceptional customer experiences? Do you thrive in fast-paced retail environments? As a Customer Service Representative at Decathlon, you'll be the face of our brand, providing top-notch service to customers in-store and online.Key Responsibilities:Provide personalized...
-
Customer Service Representative
1 month ago
Oxford, Oxfordshire, United Kingdom beBee Professionals Full time £20,000 - £25,000As a Customer Service Representative at beBee Professionals, you will play a key role in delivering exceptional customer service and supporting the store's day-to-day operations in Oxford, United Kingdom.Key Responsibilities:Greet and assist customers with product selection.Provide product knowledge and advice to customers.Operate the cash register and...
-
Customer Service Representative
1 month ago
Oxford, Oxfordshire, United Kingdom beBee Professionals Full time £25,000 - £35,000We are seeking a skilled Customer Service Representative to provide excellent service and resolve queries in a timely manner for beBee Professionals in Oxford, UK.Key Responsibilities:Handle customer inquiries via phone, email, and chat.Provide accurate product and service information.Resolve customer issues efficiently and escalate when necessary.Process...