Product Research Specialist

7 days ago

Swansea, City and County of Swansea, United Kingdom The Recruitment Co. Full time

Job Title: Product Research Specialist

Job Summary:

We are seeking an experienced Product Research Specialist to join our client's expanding team. The successful candidate will be responsible for identifying consumer needs and tension areas, and translating, verifying, and validating these insights through clinical and application research.

Key Responsibilities:

  • Collect and analyze customer data from various sources to identify trends, patterns, and correlations.
  • Develop and maintain customer segmentation models to better understand customer behavior, preferences, and needs.
  • Conduct in-depth analysis of customer journeys, interactions, and touchpoints to identify pain points and areas for improvement.
  • Collaborate with cross-functional teams to gather requirements and define KPIs for customer insights.
  • Design and execute surveys, focus groups, and other research methodologies to gather qualitative feedback and insights from customers.
  • Utilize statistical techniques to forecast customer behavior and outcomes.
  • Prepare reports, dashboards, and visualizations to communicate insights and recommendations.

Requirements:

  • An academic degree in consumer-oriented education, such as User-System Interaction, Design for Interaction, Human Computer Interaction (HCI), Industrial Design, Social Psychology, or other equivalent qualification.
  • Experience working in user research, consumer science, industrial design, psychology in the domain of product or service development.
  • Working experience with UX/UI design.
  • Broad understanding of key consumer research methodologies.
  • Sound understanding of statistics.
  • Experience in marketing/product development.

About The Recruitment Co.:

The Recruitment Co. is a leading recruitment agency specializing in placing top talent in various industries. We are committed to providing exceptional service and support to our clients and candidates.

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