Hospitality Operations Manager
6 days ago
We are seeking a highly skilled and experienced Catering Manager to oversee all catering operations at Brands Hatch motor racing circuit in Kent. This is an exciting opportunity to manage multiple outlets, including two permanent restaurants, and provide catering for events such as raceday hospitality, conferences, Christmas parties, and other activities.
The successful candidate will have a strong understanding of the catering industry, excellent leadership skills, and a passion for delivering high-quality food and customer experiences. As a key member of our team, you will work closely with the Head Chef to ensure that all guests receive a consistently high standard of food quality and customer service.
About the Role:
- Oversight of day-to-day operations of all catering outlets
- Management and coordination of catering services for various events
- Liaising with appointed mobile catering provider for major promoted race meetings
- Staff scheduling within agreed budgets to meet business needs
- Monitoring and controlling food and beverage costs
- Procuring high-quality food at best possible value from suppliers
- Analysing financial performance and identifying opportunities for cost reduction and revenue growth
- Preparing accurate and timely financial reports
- Managing floats, cashing up, and reconciliation
- Ensuring compliance with health, safety, and food safety regulations
- Recruiting, training, and developing staff for outstanding service delivery
Requirements for Success:
- Proven experience in similar role in catering and hospitality industry, preferably in sports or entertainment venue
- Strong leadership and people management skills
- Excellent organisational and time management skills
- Strong financial acumen
- In-depth knowledge of food and beverage operations with keen eye for detail
- Excellent communication and interpersonal skills
- Ability to work under pressure and meet tight deadlines
- Outstanding customer service abilities
- Relevant Food, Safety, and Hygiene qualifications
- High motivation and energy with can-do attitude
- Prior experience working with digital rota systems desirable
What We Offer:
- Competitive salary: £45,000 - £55,000 per annum
- Up to 31 days holiday (including Bank Holidays)
- A workplace pension
- Training opportunities
- Access to MSV Hub for discounts at retailers across UK
- 24/7 wellbeing services
- Staff pass for access to events at all MSV circuits
- Discounted food and drink when working on site
- Free parking
This is a permanent 42.5-hour contract basis with regular weekend and evening work during event season. A full driving licence is essential due to the location of Brands Hatch and duties involved in the role. The successful candidate will undergo a basic DBS check.
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