Night Auditor

The Mercure Dartford Brands Hatch Hotel is currently recruiting for a full time NIGHT AUDITOR to join our team.

We are looking for a motivated individual with previous experience in a similar property with a pro-active, motivated and hands-on attitude, who has attention to detail and a passion for exceeding guest’s expectations.

**Overview of Duties**
- Welcome guests who arrive late
- Contributes to guest satisfaction by providing a high standard of service in line with norms and procedures
- Is responsible for the hotel once the daytime managers are off duty
- Ensures the safety of property and people
- Follows up any customer requests (wake-up calls, taxi, breakfast room service etc)
- Writes a report on activities and incidents that occur during the night
- Ensures that guest documentation is available and up-to-date
- Respects the procedures governing invoicing and cash operations
- Is responsible for the reception's cash holdings
- Writes a nightly activity report for hotel management
- General cleaning duties
- Setup of breakfast in restaurant

**Professional Experience**
- Reception/Night Audit experience in similar property
- OPERA Knowledge
- Computer literate (Windows environment)
- Fluent in the national language, business English

Work Location: In person