ServiceNow Technical Support Specialist
3 days ago
Located in Central London, Onyx-Conseil is seeking a skilled ServiceNow Technical Support Analyst to join our team. This 3-month contract position requires an individual with 8+ years of experience and 2.5 to 3 years of ServiceNow relevant experience.
Responsibilities:
- Implement and administer ServiceNow core modules (Incident, Problem, Change, ESS, CMS)
- Develop strong communication and presentation skills for client handling
- Utilize JavaScript scripting knowledge and hands-on experience
- Implement ITIL processes and develop custom applications using ServiceNow
- Design, develop, and deploy ServiceNow solutions and create technical documentation
Technical Expertise:
- Create script-based assignment and approval rules using Glide Script
- Develop business rules, UI actions, and custom related lists
- Work with complex log files and design macros and formatters
- Administer user roles and integrate web services and MID servers
This role offers a competitive salary of approximately £60,000 per annum, depending on experience.
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