ServiceNow Technical Support Specialist

4 days ago


London, Greater London, United Kingdom Jas Gujral Full time
Job Description

We are seeking a highly skilled ServiceNow Technical Support Specialist to join our team in Central London. This is a 3-month contract position that requires a strong background in ServiceNow implementation and administration.

The successful candidate will have at least 8 years of experience in IT service management, with a minimum of 2.5 years of relevant ServiceNow experience. They will be responsible for implementing and administering core ServiceNow modules, including Normal Incident, MIM, Problem, Knowledge, Change, ESS, and CMS.

  • Key Responsibilities:
  • Implement and administer ServiceNow core modules
  • Design and develop custom applications using ServiceNow
  • Develop and maintain technical documentation
  • Migrate data from different tools into ServiceNow
  • Integrate ServiceNow with other systems

Requirements:

  • 8+ years of experience in IT service management
  • 2.5+ years of relevant ServiceNow experience
  • Strong knowledge of ServiceNow implementation and administration
  • Excellent communication and presentation skills
  • Java Scripting knowledge and hands-on experience
  • Hands-on experience with ITIL process implementation

Salary: £60,000 - £80,000 per annum (dependent on experience)

Location: Central London


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