Clerical Services Officer

3 weeks ago


Ellesmere Port, Cheshire, United Kingdom Pick for Britain Full time
Job Title: Clerical Services Officer

We are seeking an experienced Clerical Services Officer to join our team at Clatterbridge Diagnostics Centre. As the primary point of contact for patients, you will be responsible for providing exceptional customer service and ensuring a smooth experience for all visitors.

Key Responsibilities:

  • Registration of patients and issuing patient preparations as necessary.
  • Completion of required documentation and computer records.
  • Taking telephone calls and following up inquiries from patients, clinics, wards, and General Practitioners.
  • Contacting patients via telephone to make and confirm appointments.
  • Supporting other members of clerical staff to cover sickness, annual leave, etc.

The successful candidate will have excellent communication skills, both written and verbal, and be able to work effectively in a fast-paced environment. You will also have previous customer service experience and be proficient in using computer systems.

What We Offer:

  • A competitive salary of £25,000 - £32,000 per annum.
  • A comprehensive benefits package, including pension scheme and life assurance.
  • Ongoing training and development opportunities to enhance your skills and career progression.
  • A supportive and dynamic work environment with a team of dedicated professionals.

About Us:

Wirral University Teaching Hospital NHS Foundation Trust is a leading healthcare provider in the North West of England. With a turnover of over £337m, we employ over 6,000 staff who serve a population of approximately 400,000 people across Wirral, Ellesmere Port, Neston, North Wales, and the wider North West footprint.

Our location provides easy access to major cities such as Liverpool, Chester, and Manchester, as well as neighbouring North Wales.



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