Customer Service Representative
2 weeks ago
Role Overview
As a Customer Assistant on our Night Shift, you will play a key role in delivering a great shopping experience for our customers.
Your Key Responsibilities
- Serve our customers efficiently, both on the shop floor and at service points.
- Keep the store clean and tidy, ensuring that our shelves are always stocked with product.
- Monitor and deliver on the daily sales targets, priorities, promotions and selling opportunities.
- Proactively engage with customers to understand their needs, make recommendations and deliver remarkable service throughout their visit to store.
- We'll give you the training to utilise all digital tools and communication channels to deliver for the customer every time.
- Take accountability for planning and managing own workload efficiently.
- .
About You
We are looking for colleagues who put customers before tasks every time, championing and promoting our brilliant products.
What We Offer
At Marks & Spencer Plc, we are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process.
We are happy to talk flexible working.
About Us
We are ready to push boundaries to lead the retail industry into a greener, speedier, more inspiring digital era.
We are looking for a colleague who can take ownership of their workload and make a positive impact.
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