Business Administrator

2 weeks ago

Chelmsford, Essex, United Kingdom Essex County Council Full time
About the Role

We are seeking a highly organized and detail-oriented Business Administrator to join our team at Essex County Council. As a Business Administrator, you will provide administrative support to our residential services, ensuring the effective running of the residential home and working to deadlines.

Key Responsibilities
  • Plan bookings for stays at the service and transport for individuals, liaising with families/carers and other professionals.
  • Deliver effective administrative support to ensure the maintenance of accurate financial charging and regular management reporting on staff information.
  • Ensure all relevant financial procedures, including Amenity Accounts, are in place to enable the safe and appropriate handling and banking of all monies.
  • Deal appropriately with members of the public, service users, and their carers, ensuring complaints are dealt with effectively in line with agreed policies and procedures.
  • Deliver an efficient operation of the reception area by prioritizing calls and providing a good service to visitors to ensure creating a good first impression.
Requirements
  • Educated to RQF Level 3 (A level) or equivalent by experience with a willingness to achieve the award within 24 months of starting the role.
  • Evidence of self-development in a particular professional area.
  • Experience of delivering business support, including translating data and dealing with external enquiries, within a social care setting.
  • Strong communication skills and an ability to develop a rapport and engage with diverse groups of individuals.
  • Experience of working within Financial Monitoring Regulations and financial management systems.
  • Knowledge of a range of computer-based systems, including MS Excel, Outlook, and Word.
What We Offer
  • A competitive salary and benefits package.
  • The opportunity to work in a dynamic and supportive team environment.
  • Access to training and development opportunities to help you achieve your career goals.
  • A chance to make a real difference in the lives of our service users and their families.

We are an equal opportunities employer and welcome applications from all qualified candidates. If you are interested in this role, please apply via the Working for Essex website.

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