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Customer Experience Representative

1 month ago

Nuneaton, Warwickshire, United Kingdom The Boots Company PLC Full time

The Boots Company PLC is seeking a Retail Support Associate to join our team in Chester. As a temporary Customer Experience Representative, you will play a vital role in driving sales growth, improving customer satisfaction, and supporting store operations.

In this dynamic role, you will have the opportunity to develop your skills, build relationships with colleagues and customers, and contribute to the success of our store.

About the Job:

  • You will work closely with the Assistant Store Manager and other team members to achieve sales targets, improve customer satisfaction, and maintain a high standard of store presentation.
  • You will provide excellent customer service, offering product recommendations, answering questions, and ensuring a positive shopping experience.
  • You will also be responsible for contributing to stock management, maintaining accurate records, and adhering to health and safety procedures.

What We Require:

  • Able to communicate effectively with customers and colleagues, adapting to changing situations.
  • Knowledge of basic math concepts, able to handle cash transactions accurately.
  • A team player, willing to assist others when needed, and support store activities during busy periods.
  • To maintain a safe and clean working environment, adhering to company policies and procedures.

Join Our Team:

  • We offer a competitive hourly rate of £9.50-£10.00 per hour (estimated annual salary: £19,536 - £20,800).
  • Enjoy comprehensive training, allowing you to develop your skills and knowledge.
  • Take advantage of exclusive employee discounts and benefits, including access to healthcare services.