Technical Field Service Representative

3 weeks ago


Nuneaton, Warwickshire, United Kingdom SIAT Support S.A. Full time

Job Title: Technical Field Service Representative

SIAT Support S.A. is seeking a skilled Technical Field Service Representative to join our team in the UK.

The ideal candidate will have experience in inspecting, maintaining, and repairing packaging machines, as well as providing premium service to customers.

  • Estimated Salary: £40,000 - £55,000 per year
  • Location: Nationwide (UK)

About the Role

This is a highly variable position that requires problem-solving skills, a strong understanding of assembly and production, and excellent communication skills.

Key Responsibilities

The Technical Field Service Representative will be responsible for:

  • Inspections and maintenance of packaging machines at customer locations
  • Providing technical support and training to customers on the operation of our products
  • Strengthening relationships with customers by addressing their needs and advising on replacement options

Requirements

To be successful in this role, you will need:

  • Completed electrical training (e.g., electronics technician for industrial engineering, mechatronics technician, industrial mechanic, or plant mechanic)
  • Professional experience in a workshop or production environment (ideally in the steel industry) with a sound understanding of assembly and production
  • Confident operation of standard tools, equipment, and modern computers, as well as a good understanding of current health and safety regulations

What We Offer

As a Technical Field Service Representative, you will benefit from:

  • A competitive salary and benefits package
  • Laptop and cell phone provided
  • Company car for personal use
  • Good work-life balance with 37.5 hours per week
  • Regular events and a warm working atmosphere


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