Sales and Operations Director

2 weeks ago


Crawley, West Sussex, United Kingdom Inspiration Healthcare Group Full time

Job Purpose (Role Definition):

This role will act as the linchpin between all departments, facilitating the delivery of revenue targets while analyzing trends, improving processes, and working cross-functionally to deliver sales excellence.

  1. Sales Performance Analysis: Analyze sales data and trends to identify strengths, weaknesses, opportunities, and threats within the sales processes.
  2. Sales Process Optimization: Identify inefficiencies in the sales process and implement strategies to streamline operations, improve productivity, and enhance overall sales performance.
  3. Sales Forecasting and Planning: Work with the Sales and Administration team to develop accurate sales forecasts and plans to ensure targets are met and resources are allocated effectively.
  4. Sales Technology Management: Develop, implement, manage, and continuously improve sales tools, automation, CRM systems, and other technologies to support the sales order process and enhance efficiency.
  5. Sales Reporting and Communication: Prepare and present regular sales reports, dashboards, and updates to Senior Management to keep them informed of sales performance and progress towards goals.
  6. Cross-Functional Collaboration: Collaborate with other departments, such as Marketing, Finance, Supply Chain, Production, Digital Optimization, Regulatory, and Customer Experience, to ensure alignment and coordination of efforts in support of overall business objectives/KPIs.
  7. Internal Sales Advocate: Advocate for the Sales Team and Customers internally, working with cross-functional teams to ensure orders are fulfilled and delivered to customer expectations.
  8. Tender Management: Manage and coordinate the preparation and submission process.
  9. Sales Compliance: Work closely with the QARA team and Sales Management to ensure compliance is met and maintained with various global regulations.

Management Responsibilities:


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