Business Intelligence and Performance Analyst

1 month ago


Dartford, Kent, United Kingdom St Leger Homes Full time
About the Role

We are seeking a highly skilled Business Intelligence and Performance Analyst to join our Performance Team within Finance. This is a key role at a critical time as we increase focus on service performance, meet the requirements of the Housing Regulator, and implement and embed new, integrated housing management and reporting systems.

About the Team

The Performance Team supports St Leger Homes' commitment to business excellence by working with services to improve, transform, and innovate. We work closely with the Senior Management Team, Team Leaders, and front-line staff to embed business excellence, benchmarking, and performance management.

Key Responsibilities
  • Develop and maintain the Performance Management Framework
  • Lead on SLH's Business Intelligence tools, including daily monitoring, development, system administration, and implementation
  • Facilitate understanding of business performance by developing and maintaining reports and dashboards
  • Assist the Executive Management Team with the good governance of the framework
  • Produce and communicate timely and accurate KPIs and operating performance company-wide
  • Undertake specific performance and trend analysis
  • Scenario modelling to identify the likely impact of recommendations
  • Timely and accurate submission of legislative, regulatory, and other returns
  • Seek out opportunities for innovation and improvement based on analysing Performance information
About You

We are looking for an organised, innovative individual with an attention to detail and good communication skills to work in a busy environment. You will have experience, ability, and knowledge of:

  • Developing reports and queries in a Business Intelligence platform using SQL or similar
  • Working with various database systems and extracting data to produce operational and strategic performance information
  • Displaying complex information using system analytics for end users, including dashboards and visual graphics and tables
  • Researching and assimilating large volumes of data and intelligence and preparation and production of complex research-based reports
  • Using industry-standard software such as Microsoft Office products at an advanced level
  • Good practices for handling confidential data, in line with the Data Protection Act, GDPR, and other relevant legislation
  • Using performance measures to influence colleagues to use information to help drive forward service improvement and reporting on the impact
  • Developing and applying Business Intelligence tools in performance frameworks
What We Offer
  • Enrolment to the Local Government Pension Scheme
  • Support for your career through a wide variety of formal training courses
  • Generous annual leave entitlement
  • Access to paid private healthcare with the opportunity to upgrade


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