Dynamic Customer Communication Expert

18 hours ago


Durham, Durham, United Kingdom MTrec Commercial Full time

Unlock Your Potential with MTrec Commercial

We are a leading provider of customer service solutions, seeking a skilled Korean Speaking Customer Representative to join our team. As a key member of our customer service team, you will be responsible for conducting calls in Korean and English, generating high-quality leads, and delivering exceptional customer experiences.

About the Role

  • We are looking for a highly motivated and organized individual to conduct calls in Korean and English, generating high-quality leads and delivering exceptional customer experiences.
  • The successful candidate will have excellent communication skills, fluency in Korean and English, and the ability to learn new processes quickly.

Key Responsibilities

  • Conduct calls to generate high-quality leads in Korean and English.
  • Research contacts and consider their requirements prior to communication.
  • Acquire good knowledge of product features and applications and utilize this information efficiently within your communication.
  • Maintain organized and detailed records of customer interactions.

Requirements

  • Full Korean and English fluency is essential.
  • Exceptional communication skills.
  • Positive attitude and result-driven.
  • Good team and interpersonal skills.

Compensation Package

  • A competitive salary of $50,000 - $60,000 per annum.
  • Flexible working hours.
  • Continuous training and development opportunities.


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