Outbound Sales and Account Manager

2 days ago


Nationwide, United Kingdom Brook Street Full time
Company Overview
Domestic & General is a leading provider of appliance breakdown cover, partnering with manufacturers and retailers worldwide to protect almost 9 million customers in the UK.

Salary
A competitive salary of £23,000 plus an average bonus earning potential of £7,200 per annum, making for a total estimated remuneration of approximately £30,200.

Job Description
As a Sales Representative in our busy Outbound department, you will be responsible for contacting customers to ensure their appliances are protected. Your key responsibilities will include:
  • Using your sales and communication skills to upsell products
  • Building rapport with customers, getting to know their individual needs, and putting their interests first
  • Providing peace of mind by finding the right solution for every customer

Required Skills and Qualifications
To succeed in this role, you will need:
  • 1 year's continuous and targeted sales experience within the last 3 years
  • A driven mindset with strong customer service and sales skills and a love for hitting targets
  • Experience of working autonomously or in a home-based position
  • Great communication skills - being at ease building rapport, listening to customers, and demonstrating empathy when needed
  • A team player committed to creating an excellent customer experience
  • An unflappable and resilient attitude to juggle tasks

Benefits
In addition to a competitive salary and bonus structure, we offer a range of benefits, including:
  • 33 days' annual leave (including bank holidays) - plus the option to buy 5 extra days each year
  • Investment in your career - development through ongoing coaching and clearly defined progression opportunities
  • Employee discounts - access to discounted Sky TV and mobile packages, and discounts for online and high street retailers
  • Sales bonuses - each month you'll have the chance to earn some extra take-home pay
  • Health and wellbeing - discounted gym membership, help towards essential healthcare costs, including dental, optical, and physiotherapy
  • Pension scheme - matched employer contributions up to 5% of basic salary
  • Life assurance - employer-funded cover of 4x basic salary
  • A free annual D&G protection plan - access to discounted rates for family and friends too
  • Incentives - regular incentives with amazing prizes to be won
  • Employee assistance programme - free support and advice on relationships, physical and mental health, financial assistance, and more


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