Front of House Supervisor

4 weeks ago


Bristol, Bristol, United Kingdom German Doner Kebab Full time

Job Title: Front of House Supervisor

Restaurant Operations Leader Description:

  • Ensure high-quality service standards are maintained in the Front of House area.
  • Manage and oversee daily Front of House operations to achieve sales and profit targets.
  • Lead Pre- and Post-Shift rallies with the Front of House team to communicate targets, share feedback, and brief on business information.
  • Maintain a clean and organized Front of House area, adhering to company standards.
  • Monitor and address Guest complaints, taking corrective action to resolve issues.
  • Train and direct team members through organized training sessions to ensure excellent Guest service.
  • Coordinate with the General Store Manager to ensure tight stock control and budgeted margins are achieved.

Key Responsibilities:

  • Lead Operations Excellence: oversee Front of House area, ensure guest service meets company standards, and maintain strong customer satisfaction.
  • Manage daily Front of House operations, including supervising responsibilities, maintaining Stock inventory, and analyzing consumption.
  • Monitor and enforce compliance with food safety and health & safety rules and regulations.
  • Successfully promote and publicize the GDK brand.
  • Nurture a positive working environment and lead by example.


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