Front of House Team Ambassador

1 week ago

Bristol, Bristol, United Kingdom German Doner Kebab Full time

Front of House Team Member Role Overview


We are seeking a skilled and enthusiastic Front of House Team Member to join our team at German Doner Kebab.



Key Responsibilities

  • Guest Focus

    • Greet every guest in a genuine and warm manner.
    • Assist guests in choosing meals and drinks and provide additional up-sell information.
    • Process guests' orders through the POS system.
    • Deliver orders to the kitchen and assist in preparing and packing food and beverages.
    • Promote additional food items to complement the guest experience and increase sales.
    • Process sales, provide guests with receipts, and deliver food.

  • Cleanliness and Sanitation

    • Keep all guest areas clean, sanitary, and tidy.
    • Ensure that all orders are fully complete and ready to be received by the guest.
    • Work to Brand standards and deliver exceptional guest service.

    Key Skills and Knowledge

    • Communication

      • Ability to speak clearly and listen attentively to guests and other team members.
      • Ability to maintain a clean and smart appearance.

    • Teamwork

      • Displays a positive and enthusiastic approach to all tasks.
      • Exhibits a cheerful and helpful attitude, and always provides excellent guest care.
      • Ability to adapt to changing business volume levels with a sense of urgency.
      • Maintain the ability to be cross-trained in all areas of the kitchen and front counter.

      What We Offer

We can offer a full Career Pathway and support you with fantastic progression opportunities.

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