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Customer Service Representative
2 months ago
We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Officer at the Mansfield Bus Station.
Key Responsibilities- Provide exceptional customer service to members of the public and bus operators
- Contribute to the security of the building, including alarm monitoring and key holding
- Assist with cleaning and site management-related tasks
- Support the smooth running of the bus station by sharing information and assisting users with their travel requirements
- Work a two-shift rota, including weekends and Bank holidays, with enhanced pay for unsociable hours
- Demonstrated high levels of customer care and communication skills
- Experience in site management and security, or a related field
- Previous experience working at bus depots or in transportation is desirable
As a Customer Service Officer with Nottinghamshire County Council, you will have the opportunity to work in a dynamic and supportive team environment, with opportunities for professional development and growth.
