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Customer Experience Lead
1 month ago
Customer Experience Lead:
Join us at Blue Arrow - Southampton Perm Hub as a Customer Experience Lead and make a real difference in the lives of our guests. With a passion for delivering exceptional service, you will lead our Front of House team in providing a seamless and memorable experience from arrival through to departure.
The Role:
- To lead the Front of House operation on a daily/nightly basis, ensuring that every guest receives a warm welcome and excellent service.
- To anticipate guests' needs and provide personalized solutions to exceed their expectations.
The Ideal Candidate:
- Previous experience in a customer-facing role, preferably in a leadership position.
- Excellent communication and interpersonal skills, with a proven ability to build strong relationships with colleagues and customers.
What We Offer:
- A competitive salary of £31,827 per annum.
- A comprehensive benefits package, including training and development opportunities.