Restaurant Operations Manager

14 hours ago


Glasgow, Glasgow City, United Kingdom Tim Hortons Full time
Job Title: Senior QSR Restaurant Supervisor

Estimated Salary: £26,200 per annum

Location: United Kingdom

As a Senior QSR Restaurant Supervisor at Tim Hortons UK, you will lead our restaurant teams and contribute to our success in the quick service industry.

We are seeking ambitious individuals who are passionate about delivering exceptional customer experiences and driving business growth. With over 5,000 stores globally, serving more than 2 billion cups of coffee worldwide, join us and be part of a dynamic organization that values innovation, teamwork, and career growth.

Key Responsibilities:
  • Maintain consistently high standards of customer experience, resolving complaints and turning negative situations into positive outcomes.
  • Motivate and inspire teams to achieve targets and deliver outstanding customer experiences.
  • Ensure product presentation meets agreed standards, maintaining accurate stock levels and merchandising.
Requirements:
  • Flexible and disciplined work approach, with ability to work independently and as part of a team.
  • Previous experience in a Quick Service Restaurant (QSR) environment.
  • Higher Secondary School / RQF Level 3 / BTEC / A Levels education or equivalent.
  • Fluent English language skills (B1 level minimum).


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