Customer Service Representative

4 days ago

Warrington, Warrington, United Kingdom Adecco Full time

Job Advert: Customer Service Administrator

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Administrator at Adecco.

About the Role:

This is an exciting opportunity to provide exceptional service to our clients' valued customers. As a Customer Service Administrator, you will play a crucial role in responding to customer inquiries, resolving issues, and providing accurate information and assistance.

Key Responsibilities:

  • Respond to customer inquiries in a timely and efficient manner, providing accurate information and assistance
  • Listen and understand customer needs, providing accurate information and resolving any issues they may have
  • Collaborate with other members of the customer service team to ensure a seamless customer experience
  • Maintain a high level of service knowledge to answer customer queries accurately
  • Work closely with other departments to escalate and resolve customer issues
  • Provide administrative support as required, including data entry and filing documents

Requirements:

  • Previous experience in a customer service role providing high-level customer support
  • Excellent communication skills, both verbal and written
  • Strong problem-solving abilities and the ability to handle challenging situations with professionalism
  • Proficiency in using computer systems and customer service software
  • Exceptional attention to detail and accuracy
  • The ability to work well in a team and independently

What We Offer:

Adecco is an equal opportunities employer and offers a competitive salary and benefits package. If you are a customer-focused individual with strong communication skills and a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity.

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