Night Customer Service Representative

1 month ago

Ringwood, Hampshire, United Kingdom Careline Support Ltd Full time
About the Role

We are seeking a highly skilled and dedicated Night Customer Service Advisor to join our team at Careline Support Ltd. As a Night Customer Service Advisor, you will be responsible for providing exceptional customer service to our clients, ensuring their needs are met and their concerns are addressed in a timely and professional manner.

Key Responsibilities:

  • Provide high-quality customer service to clients via telephone, ensuring their needs are met and their concerns are addressed in a timely and professional manner.
  • Work collaboratively with colleagues to achieve team goals and objectives.
  • Participate in ongoing training and development to enhance skills and knowledge.
  • Contribute to the development of new processes and procedures to improve customer service and efficiency.

Requirements:

  • Excellent communication and interpersonal skills.
  • Ability to work effectively in a team environment.
  • Strong problem-solving and analytical skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Good understanding of customer service principles and practices.

What We Offer:

  • A competitive salary and benefits package.
  • Ongoing training and development opportunities.
  • A supportive and collaborative team environment.
  • The opportunity to make a positive impact on the lives of our clients.

About Us:

Careline Support Ltd is a leading provider of telephone support services to over 10,000 Homeowners in the UK. We are committed to delivering exceptional customer service and making a positive impact on the lives of our clients.

How to Apply:

If you are a motivated and customer-focused individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.

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