Night Customer Service Representative

3 weeks ago

Ringwood, Hampshire, United Kingdom Careline Support Ltd Full time
About the Role

We are seeking a highly skilled and dedicated Night Customer Service Advisor to join our team at Careline Support Ltd. As a Night Customer Service Advisor, you will be responsible for providing exceptional customer service to our clients through our 24/7 telephone support service.

Key Responsibilities
  • Provide direct telephone support to our clients during night shifts
  • Listen, offer reassurance, and take responsive action to resolve customer queries and concerns
  • Work collaboratively with the team to ensure seamless service delivery
  • Develop and maintain a deep understanding of our clients' needs and preferences
What We Offer
  • A competitive salary and night enhancement
  • A comprehensive training program to develop your skills and knowledge
  • A supportive and friendly team environment
  • Opportunities for career development and growth
  • A range of benefits, including 30 days' holiday, free on-site parking, and a pension scheme
About Us

Careline Support Ltd is a leading provider of telephone support services to over 10,000 Homeowners in the UK. We are committed to delivering a first-class level of service and making a positive difference in the lives of our clients.

We are a dynamic and forward-thinking organization that values our employees and is committed to their growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we would love to hear from you.

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