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Night Customer Service Representative

4 weeks ago

Ringwood, Hampshire, United Kingdom Careline Support Ltd Full time

About the Role

We are seeking a dedicated and personable Customer Service Advisor to join our night shift team. As a Night Customer Service Advisor, you will be responsible for providing exceptional customer service to our clients via telephone.

Key Responsibilities

  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Provide accurate and helpful information to customers
  • Work collaboratively with colleagues to achieve team goals and objectives
  • Participate in ongoing training and development to improve customer service skills

Requirements

  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Strong problem-solving and analytical skills
  • Flexibility to work a variety of shifts, including nights and weekends

What We Offer

  • A competitive salary and benefits package
  • Ongoing training and development opportunities
  • A supportive and collaborative team environment
  • The opportunity to make a positive difference in the lives of our clients

About Us

Careline Support Ltd is a leading provider of telephone support services to older adults in the UK. We are committed to delivering exceptional customer service and making a positive impact in the lives of our clients.