Student Support Liaison
4 days ago
Homes for Students prides itself on its commitment to student welfare and satisfaction. Our goal is to create a welcoming and inclusive community that fosters academic success and personal growth.
We are seeking a detail-oriented and empathetic Student Support Liaison to join our team in Student Accommodation. As a key point of contact, you will provide essential support to students, addressing their queries and concerns in a timely and professional manner.
Your primary responsibilities will include:
- Providing exceptional customer service and support to students, responding to emails, phone calls, and in-person inquiries
- Assisting with administrative tasks, such as data entry, record-keeping, and filing
- Collaborating with the operations team to resolve issues and implement solutions
- Contributing to the development of policies and procedures to enhance student experience
What's Included:
An annual salary of £21,500, reflecting your skills and experience, plus a comprehensive benefits package including 25 days' holiday, bank holidays, and access to exclusive retail discounts
Cycle-to-work scheme
Charity days per annum
We strive to maintain an inclusive work environment, valuing diversity and promoting equal opportunities
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