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HR Services Coordinator

2 months ago

Coventry, Coventry, United Kingdom Manufacturing Technology Centre Full time
HR Shared Services Coordinator

We are seeking a highly organized and detail-oriented HR Shared Services Coordinator to join our Human Resources team at the Manufacturing Technology Centre in Coventry. This is a fixed-term contract opportunity.

As an HR Shared Services Coordinator, you will be a key member of the HR team, providing support to colleagues across the organization. Your primary responsibilities will include:

  1. Managing daily emails and queries from colleagues, providing timely and accurate responses.
  2. Becoming familiar with specialized areas of HR, including Right to Work, Visa applications, Induction and Onboarding, and Administration of Company benefits.
  3. Maintaining and inputting information into HR Cascade and ADP/iHCM Systems to add new starters, leavers, changes of department, manager, job title, one-off payments, salary changes, promotions, and change of hours.
  4. Processing new offer contracts of employment within the required time scales.
  5. Supporting payroll-related activities, including SMART holidays, P11D's, P60, P46 Car, SMP, SSP, National Statistics, in accordance with company policy and statutory requirements.
  6. Supporting KPI reporting and any other ad hoc requests for data.

Person Specification

We are looking for a candidate who:

  1. Can work and communicate effectively at all levels and demonstrate the ability to handle personal data appropriately and accurately.
  2. Possesses verbal communication skills to communicate with a diverse client group, a high level of written English, and a commitment to providing excellent customer service to all HR stakeholders.
  3. Is naturally predisposed to providing the best possible service to colleagues.
  4. Is a natural team player, always willing to ask for help or offer support as appropriate.
  5. Has excellent interpersonal skills, with the confidence to lead induction or 'lunch and learn' sessions to train managers or colleagues in how to use the HR Cascade system.

Essential Skills/Qualifications/Experience

  1. Minimum of 3 years of experience as a HR Administrator/Coordinator.
  2. System literacy – Microsoft Office Suite and HR Cascade System.
  3. Ability to quickly learn new systems.
  4. Accuracy, attention to detail, and the ability to work to tight timescales and prioritize.
  5. Strong organizational skills.
  6. Knowledge of business processes.

Desirable Skills/Qualifications/Experience

  1. Medium to advanced Excel skills.
  2. Payroll knowledge.
  3. Commercial awareness.
  4. A basic knowledge of UK employment law and HR processes.