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Veterinary Membership Growth Specialist
1 month ago
We are seeking a highly motivated and experienced Membership Development Executive to join our team at Creature Comforts, a pioneering veterinary subscription and membership service. As a key member of our team, you will play a pivotal role in driving the growth and success of our membership program.
As a Membership Development Executive, you will be responsible for developing and executing innovative strategies to engage with pet parents within your local area, ranging from events to casual conversations. You will lead and inspire a team of brand ambassadors, together amplifying our mission to transform the veterinary experience into something truly special for pets, their families, and veterinarians alike.
Key Responsibilities:
- Craft and execute innovative strategies to engage with pet parents within your local area.
- Lead and inspire a team of brand ambassadors, together amplifying our mission.
- Manage the clinic's waitlist, warmly inviting prospective members to explore the space and services.
- Host tours and open days, creating memorable experiences that encourage membership sign-ups.
- Drive the success of your clinic, including within core membership and additional services, with an eye on sales performance and growth opportunities.
- Be the friendly face and reliable point of contact for members, ensuring their seamless and joyful journey.
- Support high retention rates and reconnect with members to understand and address their needs.
- Build strong, collaborative relationships within the clinic and the broader team, contributing to the culture of care and support.
What We Offer:
- Be part of a venture that's redefining veterinary care, backed by £7M from top-tier VCs.
- Grow with us, learning from a talented team, with vast opportunities for career advancement.
- Join a proven business model making waves internationally.
- Thrive in a friendly, collaborative team environment where every member is valued.
If you're ready to blend your love for animals with your business acumen in a fulfilling and exciting role, we'd love to meet you.
