Customer Service Representative Role
1 day ago
Career Opportunity:
Dovetail Recruitment Ltd is seeking a Customer Service Representative Role to join their expert team in Christchurch. This role offers an excellent chance to start a new career and deliver exceptional customer experiences.
Salary and Benefits:
The salary package includes a basic salary of approximately £24,000 - £30,000 per annum, as well as commission levels based on targets achieved and individual bonuses. You will also receive preferential discounts on products and free onsite parking.
About Your Job:
- You will greet customers who enter the store and provide advice and guidance on product selection through discovery
- You will assist shoppers to find the goods and products they are looking for, enhancing sales through add-ons and upselling
- You will work on the CRM to maximise opportunities and conversion, gathering leads and ensuring all follow-ups are carried out
- You will communicate with customers both face-to-face and digitally
- You will efficiently and accurately process sales orders
- You will process cash and card payments
Requirements:
- Able to work in a fast-paced environment
- Excellent communication and interpersonal skills
- Ability to work effectively as part of a team
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