Shop Manager Assistant

1 week ago


Ashby de la Zouch, Leicestershire, United Kingdom The Children's Society Full time
Job Description

The Children's Society is committed to changing the lives of children in England for the better.

We are looking for an experienced Retail Leader to work alongside the Shop Manager in our Ashby 2 Shop, located in a vibrant and lively area.

About the Role:

  • Assist the Shop Manager in driving sales and profits
  • Lead by example, inspiring and empowering staff and volunteers
  • Foster a positive and inclusive team culture
  • Develop and implement effective customer service strategies

Key Responsibilities:

  1. To assist the Shop Manager in achieving sales targets and improving profitability
  2. To lead and motivate the team to deliver exceptional customer service
  3. To develop and maintain strong relationships with staff, volunteers, and customers
  4. To contribute to the development of the shop's visual merchandising and display standards

Requirements:

  • Retail experience, preferably in a management role
  • Excellent communication and interpersonal skills
  • Able to work flexibly, including evenings and weekends
  • Passion for delivering exceptional customer service

Benefits:

  • Competitive salary: £23,436.25 FTE (£9,501.18 pro rata)
  • Opportunity to work with a dynamic and values-driven organization
  • Free confidential counselling service
  • Stakeholder pension scheme with matching contributions up to 8%

Company Overview:

The Children's Society is a leading children's charity dedicated to protecting children from harm and promoting their welfare.



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