Leadership Role for Coffee Connoisseurs

2 weeks ago


York, York City, United Kingdom Costa Coffee Full time

As a Team Leader at Costa Coffee, you will play a pivotal role in delivering exceptional customer experiences and driving business growth.

About Us

We are the UK's leading coffee brand, renowned for our passion, energy, and commitment to quality. Our team shares a love for coffee and a desire to make a difference in the lives of our customers and communities.

Job Overview

This leadership role is ideal for an aspiring Store Manager looking to take on new challenges and make a lasting impact. You will lead by example, inspiring your team to deliver unbeatable experiences that exceed customer expectations.

Key Responsibilities
  • Taking charge of shifts to support colleagues in delivering outstanding service
  • Unlocking the full potential of team members to maximize sales and drive revenue growth
  • Developing and accrediting new Baristas to ensure high-quality standards
  • Staying up-to-date with new recipes and ranges, sharing knowledge with the team to drive engagement and enthusiasm
  • Maintaining high standards across all aspects of store operations, from espresso quality to monthly excellence scores
What We Offer

We believe in rewarding our team members with great perks and benefits that reflect their hard work and dedication. As a Team Leader, you can expect:

  • A competitive salary of £53 per hour, rising to £12.03 per hour after training
  • Quarterly Feelgood points scheme – potential to earn up to £500 per year
  • Free handmade drinks while on shift, plus 50% discount on food and bottled drinks
  • Costa Coffee Retirement Plan, which offers matching contributions
  • Life Insurance & Income Protection Cover (if you join our pension opt-in scheme)
  • Costa Discount App – 50% off food & drinks in Costa-owned stores when you're not working
  • Cycle to Work Scheme through which you can make huge savings on bikes and accessories
  • Shoes for Crews – Costa's discounted shoe purchase scheme
  • Huge savings on gym memberships & fitness accessories
  • Access to Feel Good discounts, where you can get instant cashback and make savings at an array of retailers

And as part of our inclusive and equal environment, you'll have the opportunity to make a positive impact on our communities and contribute to our charity initiatives.



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