Automotive Operations Manager

4 weeks ago


Inverness, Highland, United Kingdom Global Highland Limited Full time

Job Description

Workshop Controller/Assistant Service Manager

Global Highland Limited is seeking a skilled and experienced Workshop Controller/Assistant Service Manager to oversee workshop operations and ensure smooth and efficient service delivery.

Key Responsibilities:

  • Organise the daily workshop schedule to meet customer expectations and maximise efficiency.
  • Manage, support, and motivate the workshop team to meet high performance standards.
  • Assign jobs to technicians based on their individual skills and expertise.
  • Maintain strong communication throughout the day with Service Advisors and the Sales Team, ensuring smooth workflow and customer satisfaction.
  • Resolve any technical or personnel issues in the workshop quickly and effectively.
  • Ensure that workshop targets and key performance indicators (KPIs) are consistently met or exceeded.

Requirements:

  • Strong organisational skills with experience in workshop management or a related automotive role.
  • Ability to manage, motivate, and support a team of technicians.
  • Excellent communication skills to liaise effectively between the workshop, service advisors, and sales team.
  • Problem-solving mindset with the ability to handle technician issues promptly.
  • A focus on delivering high-quality service while meeting performance targets.

What We Offer:

  • Competitive salary package
  • A supportive and professional work environment.
  • Opportunities for ongoing development and progression within the company.

If you have a proven track record in managing a workshop and are ready to take on a rewarding leadership role, please get in touch with Lyndsey.



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