Store Operations Manager

1 month ago


Inverness, Highland, United Kingdom River Island Full time
{"Job Summary" : "River Island is a much-loved brand with an exciting future. Our team members are a diverse bunch of bright, talented people who love working together – and are proud of the work they do. This is what a career at River Island is like. And this is where yours starts. We are looking for a highly skilled Store Operations Manager to join our team. The successful candidate will be responsible for overseeing the day-to-day operations of the store, ensuring that all tasks are completed to a high standard and that the store is running smoothly.

As a Store Operations Manager, you will be responsible for:

Operational Excellence: Ensure that all store operations are running smoothly and efficiently, including daily tasks, stock management, and customer service.

Team Leadership: Lead and motivate the store team to ensure that they are working to their full potential, providing guidance and support when needed.

Problem Solving: Identify and resolve any operational issues that may arise, ensuring that the store is running smoothly and that customer satisfaction is maintained.

Communication: Communicate effectively with the store team, other River Island teams, and external partners to ensure that all stakeholders are informed and aligned.

Continuous Improvement: Identify areas for improvement and implement changes to enhance the overall performance of the store and team.

What We Offer: As a Store Operations Manager at River Island, you will have the opportunity to develop your skills and experience in a fast-paced and dynamic retail environment. You will be part of a talented team that is passionate about delivering excellent customer service and providing a world-class shopping experience.

Responsibilities:

Operational Excellence:
  • Ensure that all store operations are running smoothly and efficiently, including daily tasks, stock management, and customer service.
  • Identify and resolve any operational issues that may arise, ensuring that the store is running smoothly and that customer satisfaction is maintained.


Team Leadership:
  • Lead and motivate the store team to ensure that they are working to their full potential, providing guidance and support when needed.
  • Communicate effectively with the store team, other River Island teams, and external partners to ensure that all stakeholders are informed and aligned.


Continuous Improvement:
  • Identify areas for improvement and implement changes to enhance the overall performance of the store and team.


What We Offer:
  • Opportunity to develop your skills and experience in a fast-paced and dynamic retail environment.
  • Part of a talented team that is passionate about delivering excellent customer service and providing a world-class shopping experience.
"}

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