Service Desk Operations Coordinator

2 weeks ago


Ballyclare, United Kingdom Brook Street UK Full time

Job Summary

We are seeking a skilled Service Desk Administrator to join our team at Brook Street UK. As the first point of contact for customers, you will be responsible for greeting them in a courteous manner and interpreting their requirements.

Key Responsibilities

  • Generating, amending and updating service schedules and sending reminders to customers.
  • Managing vehicle and customer databases to ensure accurate and up-to-date information.
  • Booking appointments and managing schedules to ensure efficient use of resources.

Requirements

To be successful in this role, you will need excellent communication and interpersonal skills, as well as the ability to work independently and as part of a team.



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