Operations Assistant Manager
4 weeks ago
This is a fantastic opportunity for a motivated and passionate Assistant Operations Manager to support a 5* luxury hotel group across all their sites in Scotland. The hotel collection has properties mainly across the Highlands, with standards at 5* level. With the growth of the collection, they are now looking for a strong and passionate Assistant Operations Manager to support the hotels where needed.
The ideal candidate will be an enthusiastic Junior or Assistant Operations Manager or Hotel General Manager with a proven work history, experienced with working knowledge within a 5* or (minimum) 4* hotels. They will be attentive to detail with exceptional customer service skills, able to resolve any issues in a logical and practical manner, and able to work under pressure whilst remaining calm and reasonable. They will also be hands on and able to jump in where needed, flexible and willing with a positive, can do attitude, happy to stay away from home, and have their own transport.
This is a truly exceptional opportunity for an enthusiastic and dynamic Assistant Hotel Operations Manager. For more information, please see below:
Key Responsibilities:
* Working alongside Management in supporting/running of properties
* Covering long term absences as well as staff shortages
* Taking responsibilities for management of staff
* Involved in training and development
* Hands on in all areas including day to day operations
* Liaising with guests and ensuring guest satisfaction is more than exceeded
Requirements:
* An enthusiastic Junior or Assistant Operations Manager or Hotel General Manager with a proven work history
* Experienced with working knowledge within a 5* or (minimum) 4* hotels
* Attentive to detail with exceptional customer service skills
* Able to resolve any issues in a logical and practical manner
* Able to work under pressure whilst remaining calm and reasonable
* Hands on and able to jump in where needed
* Flexible and willing with a positive, can do attitude
* Happy to stay away from home
* Have your own transport
About the Company:
Hamilton Mayday is a leading recruitment agency specializing in hospitality and hotel management roles. We are passionate about connecting talented individuals with exciting career opportunities in the industry. If you are a motivated and passionate Assistant Operations Manager looking for a new challenge, please don't hesitate to get in touch.
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