Second Line Technical Support Specialist

1 month ago


High Wycombe, Buckinghamshire, United Kingdom vertex-it-solutions Full time
Job Title: 2nd Line Support Engineer

We are partnering with a managed services company to recruit a 2nd Line Support Engineer on a permanent basis to provide technical support to their end client in High Wycombe.

This is a permanent role working Monday to Friday, with general duties including:

  • Performing break-fix on IT equipment
  • Replacing desktops, laptops, and monitors as like for like to ensure a quick resolution with minimal inconvenience to the end user
  • Performing desktop, mobile device, and network troubleshooting

To be successful in this role, you will require:

  • Extensive knowledge of Active Directory, including group policies
  • Extensive knowledge of Microsoft applications
  • Basic understanding of networking, including DNS, DHCP, LAN, WAN, routers, and switches

Please apply if you meet the specified criteria.



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