Second Line Technical Support Specialist
1 month ago
We are partnering with a managed services company to recruit a 2nd Line Support Engineer on a permanent basis to provide technical support to their end client in High Wycombe.
This is a permanent role working Monday to Friday, with general duties including:
- Performing break-fix on IT equipment
- Replacing desktops, laptops, and monitors as like for like to ensure a quick resolution with minimal inconvenience to the end user
- Performing desktop, mobile device, and network troubleshooting
To be successful in this role, you will require:
- Extensive knowledge of Active Directory, including group policies
- Extensive knowledge of Microsoft applications
- Basic understanding of networking, including DNS, DHCP, LAN, WAN, routers, and switches
Please apply if you meet the specified criteria.
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