Customer Experience Coordinator

7 days ago


Burton upon Trent, Staffordshire, United Kingdom beBee Professionals Full time £22,000 - £28,000

Are you looking for a new challenge in customer service? We are seeking a highly motivated Customer Experience Coordinator to join our team at beBee Professionals in the UK. This is an exciting opportunity for someone who wants to develop their skills and make a real difference to our customers.

About the Job

The successful candidate will have previous experience in a customer service role and be able to provide exceptional service to our customers. You will be responsible for handling incoming calls, emails, and chat queries, providing accurate information regarding products and services, and resolving customer issues efficiently.

Key Responsibilities
  • Handle customer inquiries and resolve issues in a timely and professional manner.
  • Provide accurate information regarding products and services to customers.
  • Process customer orders and manage account information.
  • Keep records of customer interactions and follow-up tasks.
Requirements
  • Prior experience in a customer service role is essential.
  • Excellent communication and problem-solving skills are required.
  • Ability to handle high-volume queries while maintaining attention to detail.
  • Proficiency in Microsoft Office and CRM systems is expected.
What We Offer
  • A competitive salary with performance-based incentives.
  • A pension scheme and healthcare benefits.
  • Training and development opportunities.
  • A supportive work environment with clear career progression.

We offer a comprehensive benefits package that includes a competitive salary range of £22,000 - £32,000 per annum, depending on experience, plus a range of benefits including a pension scheme and healthcare benefits. If you are passionate about delivering exceptional customer service, apply now.



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