UK Customer Experience Advisor

5 days ago


Burton upon Trent, Staffordshire, United Kingdom beBee Professionals Full time £22,000 - £28,000

Job Description:

We're seeking a talented Customer Support Specialist to join our team in Burton upon Trent, United Kingdom. In this role, you'll be responsible for delivering exceptional customer experiences and providing top-notch support to our clients.

Main Responsibilities:

  • Handle customer inquiries via phone, email, and chat.
  • Provide expert product advice and resolve customer complaints efficiently.
  • Process customer orders and manage account information accurately.
  • Maintain detailed records of customer interactions and follow-up tasks.

Requirements and Qualifications:

  • Prior experience in customer-facing roles is preferred.
  • Excellent communication and problem-solving skills.
  • Ability to work under pressure and maintain attention to detail.
  • Proficiency in Microsoft Office and CRM systems.

Compensation and Benefits:

  • A competitive annual salary (£24,000 - £31,000) based on experience.
  • A comprehensive pension scheme and healthcare benefits.
  • Ongoing training and development opportunities.
  • A collaborative work environment with opportunities for career growth.

What We Offer:

As a valued member of our team, you'll have access to ongoing training and development opportunities, as well as a comprehensive benefits package and a competitive salary.



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