Dining Ambassador

3 weeks ago


Edinburgh, Edinburgh, United Kingdom Tattu Full time

The Role: As a Dining Ambassador at Tattu, you will be responsible for delivering exceptional customer service and creating a unique experience for our guests. This includes greeting and welcoming guests, supporting your team to create a positive atmosphere, and demonstrating determination to deliver impeccable service with an eye for detail.

Key Responsibilities:

  • Demonstrate passion for customer service to deliver a warm welcome and special experience to guests
  • Support team to create a positive and infectious energy that excites guests before, during, and at the end of their Tattu experience
  • Demonstrate determination to deliver impeccable service with an eye for detail – picking up on the little things that will make guests feel special
  • Use personable skills to respond to different situations and different customer requirements
  • Demonstrate a desire to go further in your career and learn new skills

Benefits:

  • Health & Happiness: monthly sessions for all the team to experience from massages, yoga, pottery painting, and more
  • Progression: bespoke development journeys for all our team, development academies to support the progression and development of our team, and partnering with numerous providers for ILM, WSET, Train the Trainer
  • Extras: 50% off food and drink Monday to Thursday up to a table of 4, after reaching your 2nd Anniversary and each subsequent anniversary you will be welcomed to dine in any of the Permanently Unique Group restaurants on us, recommend a friend scheme, Wagestream, Employee of the month award, monthly team building events, Annual Tattu celebration, and Sodexo cash back benefits card

About Us: Tattu is a modern, luxury, and captivating restaurant brand that connects with guests by taking them on a unique customer journey. We are a fast-growing company with an outstanding reputation and performance history.



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