Logistics Administrator

2 days ago

March, Cambridgeshire, United Kingdom Knowles Logistics Full time
About Us

Knowles Logistics is a trusted provider of warehousing and distribution services to some of the biggest and best-known businesses in the country.

The Role

To support the transport team by performing administration tasks within the department, including dealing with driver queries, managing the briefing and de-briefing process, recording discrepancies, and reporting to the relevant team members.

Key Accountabilities
  1. Check drivers are happy with using the phone app and an initial check that the details in Road Runner match jobs and paperwork.
  2. Make sure the driver also understands what paperwork or receipts (Tesco's) are required to come back.
  3. Debrief to ensure that the paperwork handed in matches the details in Road Runner. Make sure all receipts are attached and the necessary signatures obtained.
  4. Update Road Runner with times in & out.
  5. Ensure correct trailer number, driver name and unit is entered into Road Runner.
  6. Ensure driver scans POD.
  7. Hand any pods with discrepancies to customer services for processing and pass scanned and clean pods to accounts team for filing and attaching to invoices.
  8. Liaise with driver, transport team and relevant collection point regarding any problems i.e. returns & shortages with a POD.
  9. Conducting live debrief throughout the day with all driver deliveries, in conjunction with other administration team members to ensure that all planned deliveries and collection times are on track and feeding back to the transport operators any concerns, issues, lates or failures.
What We Offer / Benefits
  • We have training and development.
  • Free uniform & PPE provided.
  • Auto enrolment into pension.
  • Statutory holiday entitlement.
  • Salary - depending on experience and discussed at interview.

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