Technology Operations Director

3 weeks ago


StokeonTrent, Stoke-on-Trent, United Kingdom Ascend Consulting Full time
About the Position

Ascend Consulting is seeking an experienced IT Manager to lead our technology operations team. The ideal candidate will have expertise in IT infrastructure management, systems administration, and team leadership.

Key Responsibilities
  • IT Infrastructure Management: Manage server environments, network configurations, cloud infrastructure, and hardware/software solutions.
  • Cybersecurity: Implement security protocols, risk assessments, disaster recovery planning, and ensure compliance with data protection regulations.
  • Project Management: Handle IT projects from inception to deployment, ensuring they are completed within scope, time, and budget constraints.
  • Technical Expertise: Provide technical expertise in network administration, systems architecture, database management, and software deployment across multiple platforms.

The successful candidate will have a proven track record in leading IT projects, optimizing system performance, and ensuring compliance with industry standards for UK and International offices.

Requirements
  1. Degree in information management, business administration, industrial engineering, business informatics, or comparable education.
  2. 5 - 10 years experience in IT infrastructure management, systems administration, and network operations.
  3. Proven experience in managing an IT team, including mentoring and development.
  4. Project management experience, including successful planning, execution, and completion of IT projects (e.g. system upgrades, software implementations).
  5. Proficiency in cybersecurity practices, including implementing security policies, conducting risk assessments, and managing incident response.
  6. Experience with networking technologies (firewalls, VPNs, switches, routers) and troubleshooting complex network issues.
  7. Strong knowledge of systems and database administration.
  8. Experience in developing and managing IT budgets, including cost optimization and vendor management.
  9. Familiarity with IT service management frameworks and best practices for maintaining IT operations and service continuity.
  10. Experience in ensuring compliance with data privacy and security regulations.
  11. Demonstrated experience in disaster recovery planning and business continuity strategies.
  12. Experience with cloud computing, IoT, and AI/ML is a plus.
  13. Negotiation skills for vendor contracts, software licensing, and service agreements.

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