Permit Support Officer

4 weeks ago


Twickenham, United Kingdom Adecco Full time
### Job Title: Permit Support Officer

#### Job Summary

We are seeking a highly organized and detail-oriented Permit Support Officer to join our team at Adecco. As a Permit Support Officer, you will be responsible for processing parking permit applications made by residents and businesses of the borough within agreed turnaround periods.

#### Key Responsibilities

* Receive and process applications in respect of the Parking Permit Schemes, including contacting service users or other relevant third parties
* Assist with the compilation of statistics and the production of reports by the team for management as and when required
* Identify potential areas of non-compliance/abuse in respect of permit applications and ensure preventative systems are in place to prevent losses to the Council, including liaison with other sections
* Provide technical advice to members of the public and customer services staff in matters relating to Parking Permit functions
* Assist in advising junior team members in all procedures relating to Parking Permits

#### Requirements

* To contribute as required to performance review and improvement measures on an ongoing basis, helping to ensure that a customer focus is embedded within the function and innovative and creative solutions are evaluated to securing the highest quality and value for money function

#### Working Pattern

* Full Time, Monday - Friday, 36 hours

#### Contract Length

* 4 weeks (possibility of extension)

#### Job Purpose

To process parking permit applications made by residents and businesses of the borough within agreed turnaround periods and whilst protecting the integrity of scheme.

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