Customer Service Representative
1 month ago
About the Role
We are seeking a skilled and enthusiastic Customer Service Representative to join our team at the Eastern Seaside Rd Express store. As a key member of our team, you will be responsible for delivering exceptional customer service, working closely with colleagues to ensure a seamless shopping experience.
Key Responsibilities
- Provide outstanding customer service, responding to customer queries and resolving issues in a timely and professional manner.
- Work collaboratively with colleagues to achieve sales targets and improve customer satisfaction.
- Maintain a high level of product knowledge, ensuring customers receive accurate information and advice.
- Contribute to a positive and inclusive store environment, promoting a culture of respect and teamwork.
- Participate in seasonal, community, and charity events, enhancing the customer experience and promoting Tesco's values.
What We Offer
- A competitive hourly rate, with opportunities for pay increases and additional payments based on location and skills.
- A minimum of 16 guaranteed hours per week, with opportunities to work flexible hours and achieve a better work-life balance.
- Access to a range of benefits, including holiday pay, flexible working, and a comprehensive pension scheme.
- Opportunities for career progression and professional development, helping you to achieve your goals and aspirations.
Requirements
- A passion for delivering exceptional customer service and a commitment to providing a positive shopping experience.
- The ability to work collaboratively as part of a team, communicating effectively with colleagues and customers.
- A willingness to learn and develop new skills, with a focus on continuous improvement and excellence.
- A commitment to maintaining a high level of product knowledge and staying up-to-date with store policies and procedures.
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